Privacy Policy
How we collect, use, and protect your information
Last updated: 1 June 2026
Introduction
moss-beaver ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website moss-beaver.net or engage with our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you:
- Fill out enquiry forms on our website
- Request a quote or consultation
- Subscribe to our communications
- Contact us via email
This information may include:
- Name
- Email address
- Company name
- Project details you choose to share
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Send you relevant information about our services
- Improve our website and user experience
- Analyse usage patterns and website performance
- Comply with legal obligations
Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract: Where processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract
- Legitimate interests: Where processing is necessary for our legitimate interests and those interests are not overridden by your rights
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for three years unless you request earlier deletion. Analytics data is retained in anonymised form.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service providers who assist in website hosting and analytics
- Professional advisers including lawyers and accountants where necessary
- Law enforcement or regulatory bodies when required by law
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to processing of your data
- Request restriction of processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information may be transferred to and processed in countries outside the United Kingdom. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with UK data protection requirements.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
moss-beaver
Unit 14, Riverside Business Park
Manchester, M17 1SN
United Kingdom
Email: [email protected]
Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. The ICO can be contacted at ico.org.uk.